Resident Services

Services

Maintenance Service

Electronic Funds Transfer

Clubroom Rental Request

Resident Transfers

Maintenance Service

 

Timely, competent and courteous maintenance service is one of the greatest advantages that living in a David S. Brown Enterprises, LTD community has to offer. We strive to make our residences worry-free so you can enjoy the amenities while we take care of the details.

Regular Weekday Maintenance Service

Our community maintenance engineers will take care of any service request reported on weekdays before 3:00 p.m. Requests placed after 3:00 p.m. and on holidays will be considered to have been placed the following business day at 8:00 a.m. If you have a service request, call the leasing office at 410-783-7200 or email to symphonycenter@davidsbrown.com or fill out the Request Maintenance Form below.

Request Maintenance

To submit a routine service request, simply complete the open fields in the Request Maintenance Form above. The items marked with an asterisk are required for the form to be submitted to our Service Managers. (In accordance with our Service Guarantee, submissions received after 3:00 p.m. local time and on holidays will be considered to have been placed the following business day at 8:00 a.m.)

Emergency Maintenance

If you have a Priority (Emergency) Service Request, please call 410-783-7200 during regular office hours or leave your request on the after hours answering service. See Emergency Maintenance List above to see what maintenance issues constitute emergency attention.

Day or night, exceptional help is just a phone call or Internet connection away — we guarantee it!

Electronic Funds Transfer

 

EFT Form | Discontinuation Form | FAQs

This is a reliable and confidential way to have your rent and other applicable charges (water and sewer, trash and other service fees) processed and paid from your bank account. With this program, your payment is electronically debited from your checking or savings account as a regularly scheduled payment. Click on the link above to download the Electronic Funds Transfer form or the Discontinue Electronic Funds Transfer form.

Electronic Payment Saves Time & Money

Most people spend the equivalent of three days a year paying their bills, $85 in postage, $30 for checks and $100 in late fees.

Peace of Mind

You don’t need to worry about getting your rent check in on time or paying late fees. We take care of it for you.

Clubroom Rental Request

 

Request Clubroom

As a resident of Symphony Center Apartment Homes, you may request the use of our clubroom for your private party. To submit a request for your event, please click on the link above or call the Leasing Office at 410-783-7200.

Resident Transfers

 

Download Form | Guidelines

As a resident of a David S. Brown Enterprises, LTD community, you have the ability to transfer to another apartment home within your current community or to another David S. Brown Enterprises community during the term of your lease.

Download Application

Call 410.783.7200
Emergencies

  • Fire
  • No electricity
  • No hot water
  • No plumbing or water throughout the apartment home
  • Water flooding into the apartment
  • No heat in temperatures below 55 degrees
  • No air conditioning in temperatures over 88 degrees*
  • Smoke alarms
  • Clogged toilet (applies to apartments with one bathroom)
  • Sewer stoppage
  • Refrigerator not working
  • Situations where access to the apartment may be compromised (i.e. broken windows or broken locks)
  • Lock Outs ($20 fee, paid directly to service personnel at time of entry)

*Due to high voltage, HVAC units will not be repaired during inclement weather or after dark.

 
David S. Brown Enterprises